Kamaratih, Ni Luh Ayu Atmi (2024) Penerapan Metode Balanced Scorecard untuk Menilai Kinerja Perusahaan (Studi Kasus pada PT Teknindo Geosistem Unggul). (Application of the Balanced Scorecard Method to Assess Company Performance (Case Study at PT Teknindo Geosistem Unggul)). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.
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Abstract
Data analysis involves financial indicators, customer perspectives, internal process perspectives, as well as growth and learning. The results showed that the company's condition when measured using the Balanced Scorecard on the financial perspective included in unhealthy conditions, on the customer perspective the results showed that overall, the level of customer satisfaction can be considered good, performance on the internal business perspective is in very good condition with new innovations and the company's quality management system including maintenance requests and improvements in after-sales service, The growth and learning perspective can be said to be in quite good condition which shows the results of a decrease in employee retention and an increase in employee productivity even though it had decreased in the previous year.
| Item Type: | Thesis (Undergraduate) |
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| Uncontrolled Keywords: | Company, Performance Appraisal, Balanced Scorecard. |
| Subjects: | H Social Sciences > HF Commerce H Social Sciences > HF Commerce > HF5601 Accounting |
| Divisions: | Fakultas Ekonomi dan Bisnis > Program Studi Ekonomi Akuntansi |
| Depositing User: | 1222000081 Ni Luh Ayu Atmi Kamaratih |
| Date Deposited: | 09 Aug 2024 07:18 |
| Last Modified: | 09 Aug 2024 07:18 |
| URI: | http://repository.untag-sby.ac.id/id/eprint/30271 |
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