Sakdiyah, Halimatus (2025) Pengaruh Work Life Balance, Motivasi Kerja, Dan Komunikasi Terhadap Kinerja Karyawan Pada PT. Bank Pembangunan Daerah Jawa Timur TBK. Cabang Utama Surabaya. (The Influence of Work-Life Balance, Work Motivation, and Communication on Employee Performance at PT. Bank Pembangunan Daerah Jawa Timur TBK. Main Branch Surabaya). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.
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Abstract
Penelitian ini bertujuan untuk menganalisis pengaruh work life balance, motivasi kerja, dan komunikasi terhadap kinerja karyawan pada PT Bank Pembangunan Daerah Jawa Timur Tbk. Cabang Utama Surabaya, baik secara parsial maupun simultan. Latar belakang penelitian adalah fenomena penurunan kinerja yang ditandai dengan tingkat turnover 12%, penurunan kepuasan nasabah 3,2%, dan peningkatan keterlambatan penyelesaian tugas 15%. Penelitian menggunakan pendekatan kuantitatif dengan metode survei terhadap 78 responden yang dipilih menggunakan Proportionate Stratified Random Sampling. Pengumpulan data menggunakan kuesioner skala Likert dan dianalisis menggunakan regresi linier berganda dengan bantuan SPSS. Hasil penelitian menunjukkan bahwa work-life balance tidak berpengaruh signifikan terhadap kinerja karyawan. Motivasi kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Komunikasi berpengaruh positif dan signifikan terhadap kinerja karyawan dengan pengaruh paling dominan. Secara simultan, ketiga variabel berpengaruh signifikan terhadap kinerja karyawan.
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Uncontrolled Keywords: | Work-Life Balance, Motivasi Kerja, Komunikasi, Kinerja Karyawan, Perbankan. |
| Subjects: | Z Bibliography. Library Science. Information Resources > Z004 Books. Writing. Paleography |
| Divisions: | Fakultas Ekonomi dan Bisnis > Program Studi Ekonomi Manajemen |
| Depositing User: | 1212200021 Halimatus Sakdiyah |
| Date Deposited: | 13 Jul 2026 02:50 |
| Last Modified: | 15 Jul 2026 03:05 |
| URI: | http://repository.untag-sby.ac.id/id/eprint/45210 |
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