Perancangan Ulang User Interface Aplikasi Mobile Gobis Surabaya Berdasar Evaluasi User Experience Untuk Peningkatan Pemahaman dan Fitur Pengguna Dengan Metode User Centered Design. (Redesigning The User Interface of The Gobis Surabaya Mobile Application Based on User Experience Evaluation For Enhancing User Understanding and Features Using The User Centered Design Method).

Barki, Alvin (2024) Perancangan Ulang User Interface Aplikasi Mobile Gobis Surabaya Berdasar Evaluasi User Experience Untuk Peningkatan Pemahaman dan Fitur Pengguna Dengan Metode User Centered Design. (Redesigning The User Interface of The Gobis Surabaya Mobile Application Based on User Experience Evaluation For Enhancing User Understanding and Features Using The User Centered Design Method). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.

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Abstract

This research describes the efforts of redesigning the interface of the GOBIS Surabaya mobile application using the User Centered Design (UCD) method to enhance user experience. From the analysis of 30 respondents using the System Usability Scale (SUS), it was found that the previous application had a low usability level. However, after a thorough redesign process, the SUS score significantly improved, with the majority of respondents rating above 85, indicating a significant improvement in application usability. The redesign process involved deep consideration of user needs. Usability testing conducted by Maze also confirmed the excellent quality of UI and UX, with all menus achieving high usability scores. With usability scores ranging from 97 to 100, no incomplete tasks, and click accuracy ranging from 0% to 4.5% with task completion durations relatively fast, from 1.5 seconds to 24.4 seconds, indicating a high level of efficiency. Overall, the testing results affirm that the UI and UX design have provided a satisfying experience for users, indicating high satisfaction in using the application. It is hoped that this research will facilitate users in using the GOBIS Surabaya application.

Item Type:	Thesis (Undergraduate)
Uncontrolled Keywords:	Usability Test, Maze, GOBIS, UCD
Subjects:	J Political Science > JS Local government Municipal government T Technology > T Technology (General)
Divisions:	Fakultas Teknik > Program Studi Teknik Informatika
Depositing User:	1461900319 Alvin Barki
Date Deposited:	05 Sep 2001 16:47
Last Modified:	09 Oct 2001 16:20
URI:	http://repository.untag-sby.ac.id/id/eprint/41492

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