Rochmania, Indatur (2022) Inovasi Pelayanan Pengurusan Haji Terpadu di Kantor Kementerian Agama Kota Surabaya. (Innovation of Integrated Hajj Management Services at the Office of the Ministry of Religion of the City of Surabaya). Undergraduate thesis, Universitas 17 Agustus Surabaya.
Text
ABSTRAK.pdf Download (1MB) |
|
Text
BAB I.pdf Restricted to Repository staff only Download (267kB) |
|
Text
BAB II.pdf Restricted to Repository staff only Download (373kB) |
|
Text
BAB III.pdf Restricted to Repository staff only Download (284kB) |
|
Text
BAB IV.pdf Restricted to Repository staff only Download (874kB) |
|
Text
BAB V.pdf Restricted to Repository staff only Download (161kB) |
|
Text
LAMPIRAN.pdf Download (869kB) |
|
Text
JURNAL.pdf Download (165kB) |
|
Text
JURNAL TURNITIN.pdf Download (1MB) |
|
Other (Thumbnails conversion from text to thumbnail_lightbox)
lightbox.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_medium)
medium.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_small)
small.jpg Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_preview)
preview.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_small)
small.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_lightbox)
lightbox.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_preview)
preview.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_medium)
medium.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_lightbox)
lightbox.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_preview)
preview.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_lightbox)
lightbox.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_preview)
preview.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_medium)
medium.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_small)
small.jpg Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_preview)
preview.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_medium)
medium.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_small)
small.jpg Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_small)
small.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_lightbox)
lightbox.jpg Download (0B) |
|
Other (Thumbnails conversion from text to thumbnail_small)
small.jpg Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
|
Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt Download (0B) |
Abstract
The purpose of this study is to discuss the Innovation of Hajj Management Services at the Office of the Ministry of Religion of the City of Surabaya. There are many prospective Hajj pilgrims related to service complaints because the flow and service process are difficult and convoluted, so the Surabaya City Ministry of Religion has created an innovation in Hajj management services, namely a one-stop service by bringing BPS (Deposit Receiving Bank) closer to the Surabaya Ministry of Religion office. From this, as an innovation that has just been implemented, researchers are interested in describing and explaining how the implementation of the innovation of Hajj management services at the Ministry of Religion Office of the City of Surabaya. The conclusion that can be drawn is that the implementation of this innovation can facilitate the community and accelerate the service process. The supporting factors are the availability of rooms that can be used by deposit recipient banks, the existence of an updated siskohat application, the existence of a network server, and the presence of adequate human resources. The inhibiting factors are the limited number of deposit recipient banks, network disturbances and the lack of vacant land. KEYWORDS : SERVICE INNOVATION, HAJJ WORSHIP
Item Type: | Thesis (Undergraduate) |
---|---|
Uncontrolled Keywords: | SERVICE INNOVATION, HAJJ WORSHIP |
Divisions: | Fakultas Ilmu Sosial dan Ilmu Politik > Program Studi Administrasi Publik |
Depositing User: | 1111800056 Indatur Rochmania |
Date Deposited: | 24 Oct 2022 06:02 |
Last Modified: | 24 Oct 2022 06:02 |
URI: | http://repository.untag-sby.ac.id/id/eprint/17820 |
Actions (login required)
View Item |