Puspasari, Erlin Nur (2025) Turnover Intention Generasi Z Yang Dipengaruhi Kepemimpinan Transformasional Dan Resiliensi Dengan Organizational Commitment Sebagai Mediator. (Generation Z Turnover Intention Influenced by Transformational Leadership and Resilience with Organizational Commitment as a Mediator). Masters thesis, Universitas 17 Agustus 1945 Surabaya.
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Abstract
Manusia merupakan sumber daya yang sangat penting dalam industri dan organisasi. Oleh karena itu, manajemen sumber daya manusia (SDM) berfokus pada penyediaan tenaga kerja yang berkualitas, menjaga kualitas tersebut, serta mengendalikan biaya tenaga kerja yang efektif. Turnover intention, atau niat untuk berhenti bekerja, menjadi salah satu tantangan utama yang dihadapi perusahaan, terutama di kalangan generasi Z yang dikenal dengan karakteristik dan harapan yang berbeda dibandingkan generasi sebelumnya. Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan transformasional dan resiliensi terhadap turnover intention pada generasi Z, dengan organizational commitment sebagai mediator. Data dikumpulkan melalui survei yang melibatkan 193 responden dari kalangan karyawan generasi Z yang bekerja di Perusahaan ABC. Teknik analisis yang digunakan adalah analisis jalur. Hasil penelitian menunjukkan besarnya pengaruh tidak langsung kepemimpinan transformasional terhadap turnover intention melalui organizational commitment sebesar -0,135 artinya kepemimpinan transformasional dan resiliensi memiliki pengaruh signifikan terhadap turnover intention jika melalui organizational commitment karyawan. Selain itu, penelitian ini juga mengungkapkan bahwa organizational commitment terbukti memediasi hubungan antara kepemimpinan transformasional dan resiliensi dengan turnover intention. Temuan ini memberikan wawasan yang penting bagi manajemen organisasi dalam menurunkan tingkat turnover intention di kalangan generasi Z, khususnya dalam menciptakan lingkungan kerja yang mendukung perkembangan kepemimpinan transformasional dan meningkatkan resiliensi karyawan. Kata Kunci: Turnover Intention, Kepemimpinan Transformasional, Resiliensi, Organizational Commitment, Generasi Z.
| Item Type: | Thesis (Masters) |
|---|---|
| Uncontrolled Keywords: | Turnover Intention, Kepemimpinan Transformasional, Resiliensi, Organizational Commitment, Generasi Z. |
| Subjects: | B Philosophy. Psychology. Religion > BF Psychology |
| Divisions: | Fakultas Psikologi > Magister Psikologi |
| Depositing User: | 1532300031 ERLIN NUR PUSPASARI |
| Date Deposited: | 08 Jul 2026 02:01 |
| Last Modified: | 08 Jul 2026 02:49 |
| URI: | http://repository.untag-sby.ac.id/id/eprint/44952 |
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