SETIAWATI, RATNA (2023) PENGARUH WORKLOAD, INTEGRITY DAN SUPERVISOR SUPPORT TERHADAP WORK STRESS, ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DAN KINERJA PEGAWAI AKUN PADA UNIT ORGANISASI ANGKATAN LAUT DI WILAYAH JAWA TIMUR. Doctoral thesis, Universitas 17 Agustus 1945 Surabaya.
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Abstract
Employees in an organization are the main source for organizational activities that can’t be replaced by other resources because organizations with complete facilities and equipment are ultimately useless without employees who work optimally. Due to the high demands of today's work that must be met by employees on accounts, it makes employees feel an increased workload which can be stressful for employees on accounts in the ranks of the Navy. The purpose of this study was to prove and analyze the effect of workload, integrity, and supervisor support on work stress, organizational citizenship behavior, and employee performance in the Navy organizational unit in the East Java Region. And the effect of work stress and organizational citizenship behavior on the performance of Account employees at the Navy organizational unit in the East Java Region. The population of this study was Account employees at the Navy organizational unit in the East Java region, totaling 598 people and the number of samples was 240 people using the questionnaire method. Data analysis using Structural Equation Modeling (SEM). The results of the study prove that: 1) Workload has a positive and significant effect on work stress, 2) Workload has no significant effect on OCB, 3) Workload has no significant effect on employee performance, 4) Integrity has a significant and negative effect on work stress, 5) Integrity has an effect positive and significant effect on OCB, 6) Integrity has a positive and significant effect on employee performance, 7) Supervisor support has a negative and significant effect on work stress, 8) Supervisor support has no significant effect on OCB, 9) Supervisor support has a positive and significant effect on employee performance, 10) Work stress has no significant effect on employee performance, 11) OCB has a positive and significant effect on employee performance. Keyword: Workload, Integrity, Supervisor Support, Work Stress, OCB, Performance
| Item Type: | Thesis (Doctoral) |
|---|---|
| Uncontrolled Keywords: | Workload, Integrity, Supervisor Support, Work Stress, OCB, Performance |
| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HC Economic History and Conditions |
| Divisions: | Fakultas Ekonomi dan Bisnis > Doktor Ilmu Ekonomi |
| Depositing User: | Unnamed user with email zainulfarid@icloud.com |
| Date Deposited: | 01 Sep 2023 07:57 |
| Last Modified: | 01 Sep 2023 07:57 |
| URI: | http://repository.untag-sby.ac.id/id/eprint/27853 |
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