Wardana, David Hizkia (2023) Simulasi Sistem Pelayanan Bongkar Muat Kapal Untuk Mengurangi Waktu Tunggu (Waiting Time) Menggunakan Software Arena (Studi Kasus : PT Pelindo (Persero), Cabang Tanjung Perak, Divisi Terminal Jamrud, Surabaya). (Simulation of Ship Loading and Unloading Service System to Reduce Waiting Time Using Arena Software (Case Study: PT Pelindo (Persero), Tanjung Perak Branch, Jamrud Terminal Division, Surabaya)). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.
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Abstract
PT Pelindo (Persero) cabang Tanjung Perak, divisi Terminal Jamrud merupakan anak perusahaan dari BUMN PT Pelabuhan Indonesia (Persero). Perusahaan ini mempunyai tugas untuk mengatur dan mengelola entitas bisnis kepelabuhan dalam bidang operasi terminal multipurpose di Indonesia. Dalam proses pelayanan bongkar muat kapal didapatkan permasalahan yaitu lamanya proses bongkar muat kapal yang menyebabkan waktu tunggu (waiting time) yang lama. Kapal yang menunggu antrian untuk mendapatkan pelayanan bongkar muat bisa menunggu paling lama sekitar 138 jam yang kemudian bisa mendapatkan pelayanan untuk proses bongkar muat kapal. Terdapat antrian yang panjang dari tanggal 15 Oktober sampai dengan 21 Oktober dengan kapal yang menunggu antrian untuk dilayani sebanyak 9 – 13 kapal. Tujuan dilakukan penelitian ini adalah untuk mengetahui lama waktu rata-rata pelayanan kapal serta untuk mengurangi waktu tunggu (waiting time) kapal. Sasaran atau ruang lingkup yang dituju yaitu di divisi terminal jamrud utara dan jamrud barat yang digunakan untuk bongkar muat internasional. Metode yang digunakan untuk menyelesaikan permasalahan ini yaitu metode simulasi diskrit dengan menggunakan software Arena. Didapatkan hasil number out dari simulasi software Arena pada skenario awal sebesar 39 kapal. Dilakukan beberapa skenario perbaikan dan didapatkan skenario perbaikan yang terbaik yaitu perbaikan ke-3 dengan menambahkan 3 server serta didapatkan number out sebesar 40 kapal. Kata Kunci : Simulasi, Pelabuhan, Arena, Bongkar Muat
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Uncontrolled Keywords: | Simulasi, Pelabuhan, Arena, Bongkar Muat |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HE Transportation and Communications T Technology > TS Manufactures |
| Divisions: | Fakultas Teknik > Program Studi Teknik Industri |
| Depositing User: | 1411900092 David Hizkia Wardana |
| Date Deposited: | 02 Aug 2023 07:33 |
| Last Modified: | 04 Aug 2023 07:23 |
| URI: | http://repository.untag-sby.ac.id/id/eprint/26422 |
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