Wicaksono, Fabian Adi Prio (2026) Penggunaan Humor Dalam Komunikasi Terapeutik Antara Dokter Spesialis Paru Dan Pasien di Rsal Marinir Ewa Pangalila Surabaya. (The Use of Humor in Therapeutic Communication Between Pulmonary Specialists and Patients at the Ewa Pangalila Marine Hospital Surabaya). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.
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Abstract
This study examines the use of humor in therapeutic communication between pulmonologists and patients at the Ewa Pangalila Marine Naval Hospital in Surabaya. The research is motivated by the importance of interpersonal communication in healthcare, particularly for pulmonary patients who often experience anxiety, fear, and psychological stress during treatment. Within the context of a military hospital characterized by a culture of formal communication and discipline humor serves as a communication strategy to foster a more comfortable and communicative consultation atmosphere. This study aims to describe how humor is employed in therapeutic communication, how patients respond to it, and how it influences patient comfort and openness during consultations. The study employs a qualitative approach utilizing an ethnographic method and a constructivist paradigm. Data collection involved in-depth interviews, non-participant observation, and documentation. Informants included pulmonologists, medical assistants, and pulmonary patients at the Ewa Pangalila Marine Naval Hospital, selected via purposive sampling. Data analysis was conducted using James Spradley model, encompassing domain, taxonomic, componential, and cultural theme analyses. The findings indicate that humor is used situationally specifically during the initial stages of consultation, the delivery of medical information, interactions with passive patients, and when issuing medical prohibitions or recommendations. The forms of humor identified included situational humor and lighthearted jokes. Patient responses were generally positive, evidenced by smiles, light laughter, verbal replies, and active engagement in the conversation. Humor also played a role in fostering comfort, alleviating tension, and encouraging patient openness during the medical consultation process. Thus, humor functions as a component of therapeutic communication strategies that help establish a more comfortable and open relationship between doctor and patient during medical consultations.
| Item Type: | Thesis (Undergraduate) |
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| Uncontrolled Keywords: | therapeutic communication, humor, etnography, doctors and patients, pulmonary patients |
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Fakultas Ilmu Sosial dan Ilmu Politik > Program Studi Ilmu Komunikasi |
| Depositing User: | 1152200285 Fabian Adi Prio Wicaksono |
| Date Deposited: | 05 Nov 2026 02:38 |
| Last Modified: | 05 Nov 2026 02:38 |
| URI: | http://repository.untag-sby.ac.id/id/eprint/46807 |
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