Nabilla, Salwa Zahra (2026) Komunikasi Terapeutik Dokter OBGYN Laki-laki pada Pasien Perempuan. (Therapeutic Communication of Male OBGYN Physicians Toward Female Patients). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.
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Abstract
eproductive healthcare is an inherently sensitive and personal service, making the physician's ability to build therapeutic communication a critical factor in establishing safety, comfort, and trust during the consultation process. This study aims to identify and examine the therapeutic communication practices of male OBGYN physicians toward female patients in reproductive healthcare settings. This study employs a descriptive qualitative approach, with data collected through in-depth interviews with two male OBGYN specialists selected via purposive sampling, namely dr. Budi Wicaksono, Sp.OG., Subsp. K.Fm. and dr. Angga, Sp.OG. The theoretical framework is grounded in Symbolic Interaction Theory by Blumer (1969). The conceptual framework encompasses therapeutic communication according to Stuart (2013) through four stages pre-interaction, orientation, working, and termination and interpersonal communication according to DeVito (2016) through five dimensions: openness, empathy, supportiveness, positiveness, and equality. The findings reveal that both male OBGYN physicians consistently applied the four stages of therapeutic communication and all five dimensions of interpersonal communication in their reproductive healthcare practice. Within the framework of Symbolic Interaction Theory, the communicative symbols displayed by the physicians were interpreted by patients as signs of respect and professionalism, thereby gradually reducing the psychological barriers experienced during consultations. This study affirms that the success of therapeutic communication is determined not solely by medical competence, but also by the physician's ability to build interpersonal relationships that are empathetic and oriented toward the comfort of female patients in reproductive healthcare.
| Item Type: | Thesis (Undergraduate) |
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| Uncontrolled Keywords: | Therapeutic Communication, OBGYN Physician, Symbolic Interactionism, Interpersonal Communication, Female Patients |
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Fakultas Ilmu Sosial dan Ilmu Politik > Program Studi Ilmu Komunikasi |
| Depositing User: | 1152200041 Salwa Zahra Nabilla |
| Date Deposited: | 13 Nov 2026 02:48 |
| Last Modified: | 13 Nov 2026 02:48 |
| URI: | http://repository.untag-sby.ac.id/id/eprint/46595 |
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