Implementasi Prinsip-Prinsip Good Governance Guna Efektivitas Pelayanan Publik Pada Kantor Kelurahan Wonokromo Kota Surabaya. (Implementation of Good Governance Principles for Effective Public Services at the Wonokromo Subdistrict Office, Surabaya City).

Putra, Adam Permana (2024) Implementasi Prinsip-Prinsip Good Governance Guna Efektivitas Pelayanan Publik Pada Kantor Kelurahan Wonokromo Kota Surabaya. (Implementation of Good Governance Principles for Effective Public Services at the Wonokromo Subdistrict Office, Surabaya City). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.

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Official URL: https://repository.untag-sby.ac.id

Abstract

This research aims to analyze the implementation of public services, the prevailing bureaucracy and the suitability of the computerized service system when viewed from the principles of good governance at the Wonokromo Kora Subdistrict Office, Surabaya. The research method used is a qualitative descriptive approach. The required research data collection was 6 informants consisting of 4 sub-district staff and 2 community recipients of public services. The data analysis techniques used are data collection, data triangulation, data reduction, and data presentation. The results of the research found that the Wonokromo Subdistrict Office, Surabaya City, in carrying out its services, has not fully implemented the principles of good governance, and reporting on public servants has not been fully transparent because it requires permission from the District first and certainty of when residents can collect files or the results of the service are sometimes not fully implemented.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Public Service, Bureaucracy, Good Governance
Subjects: H Social Sciences > HF Commerce > HF5601 Accounting
Divisions: Fakultas Ekonomi dan Bisnis > Program Studi Ekonomi Akuntansi
Depositing User: 1222000058 Adam Permana Putra
Date Deposited: 16 Aug 2024 06:48
Last Modified: 16 Aug 2024 06:48
URI: http://repository.untag-sby.ac.id/id/eprint/29710

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