Sari, Irma Meinda Amellia (2022) Analisis Pelayanan Publik Calon Pelanggan Pemasangan Baru PDAM Surya Sembada Kota Surabaya Wilayah Barat. (Public Service Analysis of Prospective Customers for the New Installation of PDAM Surya Sembada, Surabaya City, West Region). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.
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Abstract
The new installation procedure is a form of plan related to determining how to act and applicable to future activities. The type of observation used is descriptive qualitative, namely by describing how the procedures for installing new public services for prospective customers at PDAM Surya Sembada, Surabaya City, western region are outlined in the form of sentences and based on facts. Data collection techniques were obtained through interviews with employees and prospective customers, observations and other supporting documents or archives. Sources of data obtained based on informants, events or activities, documents and archives. The results of the research show that the new installation service at PDAM Surya Sembada has not been maximized because there are still gaps between fellow service employees related to communication problems that occurin the service process. Keywords: Public Service, New Installation, Prospective Customers, PDAM Surya Sembada, City of Surabaya.
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Uncontrolled Keywords: | Public Service, New Installation, Prospective Customers, PDAM Surya Sembada, City of Surabaya. |
| Subjects: | H Social Sciences > HV Social pathology. Social and public welfare J Political Science > JA Political science (General) J Political Science > JS Local government Municipal government |
| Divisions: | Fakultas Ilmu Sosial dan Ilmu Politik > Program Studi Administrasi Publik |
| Depositing User: | 1111800093 Irma Meinda Amellia Sari |
| Date Deposited: | 21 Oct 2022 07:49 |
| Last Modified: | 21 Oct 2022 07:49 |
| URI: | http://repository.untag-sby.ac.id/id/eprint/16988 |
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