Strategi Peningkatan Kualitas Pelayanan Administrasi (Studi Strategi Pelayanan Administrasi di Kantor Desa Tenggulunan, Kecamatan Candi, Kabupaten Sidoarjo). (Strategy to Improve the Quality of Administrative Services (Study of Administrative Services Strategy at the Tenggulunan Village Office, Candi District, Sidoarjo Regency))

Nursafitri, Sely (2022) Strategi Peningkatan Kualitas Pelayanan Administrasi (Studi Strategi Pelayanan Administrasi di Kantor Desa Tenggulunan, Kecamatan Candi, Kabupaten Sidoarjo). (Strategy to Improve the Quality of Administrative Services (Study of Administrative Services Strategy at the Tenggulunan Village Office, Candi District, Sidoarjo Regency)). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.

[img] Text (ABSTRAK)
ABSTRAK.pdf

Download (1MB)
[img] Text (BAB 1)
BAB I.pdf
Restricted to Repository staff only

Download (278kB) | Request a copy
[img] Text (BAB 2)
BAB II.pdf
Restricted to Repository staff only

Download (426kB) | Request a copy
[img] Text (BAB 3)
BAB III.pdf
Restricted to Repository staff only

Download (201kB) | Request a copy
[img] Text (BAB 4)
BAB IV.pdf
Restricted to Repository staff only

Download (714kB) | Request a copy
[img] Text (BAB 5)
BAB V.pdf
Restricted to Repository staff only

Download (189kB) | Request a copy
[img] Text (LAMPIRAN)
LAMPIRAN.pdf

Download (1MB)
[img] Text (JURNAL)
JURNAL.pdf

Download (159kB)
[img] Text (JURNAL TURNITIN)
JURNAL TURNITIN.pdf

Download (1MB)
[img] Other (Thumbnails conversion from text to thumbnail_lightbox)
lightbox.jpg

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_preview)
preview.jpg

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_medium)
medium.jpg

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_medium)
medium.jpg

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_preview)
preview.jpg

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_small)
small.jpg

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_lightbox)
lightbox.jpg

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_small)
small.jpg

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_preview)
preview.jpg

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_small)
small.jpg

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_lightbox)
lightbox.jpg

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_preview)
preview.jpg

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_lightbox)
lightbox.jpg

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_preview)
preview.jpg

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_lightbox)
lightbox.jpg

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Text (ABSTRAK)
COVER+-+DAFTAR+TABEL.pdf

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_medium)
medium.jpg

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_small)
small.jpg

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Text (ABSTRAK)
Fixx.pdf

Download (0B)
[img] Text (ABSTRAK)
Skripsi Sely fixx.pdf

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_lightbox)
lightbox.jpg

Download (0B)
[img] Other (Thumbnails conversion from text to thumbnail_medium)
medium.jpg

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
[img] Other (Generate index codes conversion from text to indexcodes)
indexcodes.txt

Download (0B)
Official URL: http://repository.untag-sby.ac.id/

Abstract

The results of the study indicate that based on the conclusion that all service activities are carried out by government agencies in an effort to also meet the needs of individuals, communities, government agencies and legal entities. Society and officials. The government basically provides public services. Governments are not created to serve the people and create conditions that enable members of the public to develop their skills and creativity to achieve common goals. To achieve the long-term goals and objectives of the organization, implementation of actions and allocation of resources is required to achieve the goals that have been set. The strategy of the Tenggulunan Village office in improving administrative services: By conducting a SWOT analysis of the Quantitative Strategic Planning Matrix (QSPM) calculation in the list written by the researcher, a ranking of the best strategies is obtained. Strategy V was chosen as the main choice strategy, because it obtained the highest total attractiveness value (TAS) among other values, namely 5.55, this strategy is suitable for use at the Tenggulunan village office. The main strategy is the existence of a Service Requirements Act that strengthens the service activities of the Tenggulunan Village Office to meet service needs, which are further optimized with applications supported by applications in order to improve the quality of administrative services received from the Sidoarjo Regency Government in order to create quality services and improve loyalty of service delivery facilities. Keywords: Service, Strategy, SWOT Analysis

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Pelayanan,Strategi,Analisis SWOT
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Fakultas Ilmu Sosial dan Ilmu Politik > Program Studi Administrasi Publik
Depositing User: 1111800055 Sely Nursafitri
Date Deposited: 20 Oct 2022 04:06
Last Modified: 20 Oct 2022 04:06
URI: http://repository.untag-sby.ac.id/id/eprint/16911

Actions (login required)

View Item View Item