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Wulandari, Ratna (2022) Evaluasi Kinerja Aparatur Sipil Negara dalam Pelayanan Publik di Kantor Kelurahan Dukuh Pakis Kota Surabaya. (Evaluation of the Performance of the State Civil Apparatus in Public Services at the Dukuh Pakis Sub-District Office, Surabaya City). Undergraduate thesis, Universitas 17 Agustus 1945.