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Novemiadi, Bethania (2023) Hubungan Big-Five Personality Traits Dengan Organizational Citizenship Behavior Pada Karyawan di Surabaya: Peran Work-Life Balance Sebagai Mediator. (The Relationship of Big-Five Personality Traits With Organizational Citizenship Behavior Among Employees in Surabaya :The Role of Work-Life Balance As A Mediator). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.