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Mulyani, Yosevina (2022) Analisa Loyalitas Pelanggan Dengan Metode Recency Frequency Monetary (RFM) dan K-Means Cluster pada Online Shop Oleh-Oleh Khas Labuan Bajo. (Customer Loyalty Analysis Using Recency, Frequency, Monetary (RFM) and K-means Cluster Methods at Online Shop Typical Souvenirs of Labuan Bajo). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.