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Firdaus, Lailatul Nur (2023) Implementasi Kebijakan Pelayanan Administrasi Berbasis Aplikasi Berkas Mlaku Dewe (BMW) dalam Upaya Meningkatkan Kualitas Pelayanan Publik (Studi di Kecamatan Sukodono Kabupaten Sidoarjo Provinsi Jawa Timur). (Implementation of Mlaku Dewe File Application-Based Administrative Service Policies in an Effort to Improve the Quality of Public Services (Study in Sukodono District, Sidoarjo Regency, East Java Province)). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.