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Damayanti, Lidya Oktaviana (2020) Penerapan Balance Scorecard Sebagai Alat Penilaian Kinerja Usaha pada PT. “Ninja Xpress Surabaya”. (Application of The Balance Scorecard Approach as An Assessment of Business Performance Assessment in PT “Ninja Xpress Surabaya"). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.