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Afandi, Muhammad Choirudin (2024) Analisis Tingkat Kepuasan Penumpang Terhadap Kenyamanan dan Keselamatan di Terminal Bus Larangan Sidoarjo Menggunakan Metode IPA (Important Perfomance Analysis). (Analysis of The Level of Passenger Satisfaction with Comfort and Safety at The Bus Terminal Larangan Sidoarjo Using The IPA Method (Importance Performance Analysis)). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.