Pengaruh dan Penghambat Implementasi ISO 9001:2015 terhadap Mutu Proyek Konstruksi di Surabaya

Mufida, Laila Syita (2025) Pengaruh dan Penghambat Implementasi ISO 9001:2015 terhadap Mutu Proyek Konstruksi di Surabaya. Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.

	Text ABSTRAK.pdf Download (2MB)
	Text BAB I.pdf Download (223kB)
	Text BAB II.pdf Download (462kB)
	Text BAB III.pdf Restricted to Repository staff only Download (399kB) | Request a copy
	Text BAB IV.pdf Restricted to Repository staff only Download (750kB) | Request a copy
	Text BAB V.pdf Download (237kB)
	Text LAMPIRAN.pdf Download (6MB)
	Text JURNAL.pdf Download (356kB)
	Text TURNITIN JURNAL.pdf Download (3MB)
	Text 1432200127_Laila Syita Mufida (Jurnal LoA).pdf Download (258kB)
	Other (Thumbnails conversion from text to thumbnail_lightbox) lightbox.jpg Download (0B)
	Other (Thumbnails conversion from text to thumbnail_medium) medium.jpg Download (0B)
	Other (Thumbnails conversion from text to thumbnail_small) small.jpg Download (0B)
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Download (0B)
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Download (0B)
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Download (0B)
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Download (0B)
	Other (Thumbnails conversion from text to thumbnail_preview) preview.jpg Restricted to Repository staff only Download (0B) | Request a copy
	Other (Thumbnails conversion from text to thumbnail_small) small.jpg Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Download (0B)
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Download (0B)
	Other (Thumbnails conversion from text to thumbnail_preview) preview.jpg Restricted to Repository staff only Download (0B) | Request a copy
	Other (Thumbnails conversion from text to thumbnail_preview) preview.jpg Restricted to Repository staff only Download (0B) | Request a copy
	Other (Thumbnails conversion from text to thumbnail_lightbox) lightbox.jpg Restricted to Repository staff only Download (0B) | Request a copy
	Other (Thumbnails conversion from text to thumbnail_lightbox) lightbox.jpg Download (0B)
	Other (Thumbnails conversion from text to thumbnail_preview) preview.jpg Download (0B)
	Other (Thumbnails conversion from text to thumbnail_small) small.jpg Download (0B)
	Other (Thumbnails conversion from text to thumbnail_preview) preview.jpg Download (0B)
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Download (0B)
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Download (0B)
	Other (Thumbnails conversion from text to thumbnail_lightbox) lightbox.jpg Download (0B)
	Other (Thumbnails conversion from text to thumbnail_lightbox) lightbox.jpg Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Download (0B)
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Download (0B)
	Other (Thumbnails conversion from text to thumbnail_lightbox) lightbox.jpg Download (0B)
	Other (Thumbnails conversion from text to thumbnail_preview) preview.jpg Download (0B)
	Other (Thumbnails conversion from text to thumbnail_medium) medium.jpg Download (0B)
	Other (Thumbnails conversion from text to thumbnail_small) small.jpg Download (0B)
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Restricted to Repository staff only Download (0B) | Request a copy
	Other (Generate index codes conversion from text to indexcodes) indexcodes.txt Restricted to Repository staff only Download (0B) | Request a copy

Abstract

ABSTRAK ISO 9001:2015 merupakan standar sistem manajemen mutu yang bertujuan meningkatkan efisiensi, menjaga kualitas, dan memenuhi kepuasan pelanggan dalam proyek konstruksi. Namun, dalam penerapannya terdapat faktor pengaruh dominan serta hambatan utama yang berpengaruh langsung terhadap mutu proyek. Penelitian ini bertujuan mengidentifikasi faktor pengaruh dominan dan hambatan utama yang memengaruhi implementasi ISO 9001:2015 pada mutu proyek konstruksi di Surabaya. Teknik pengumpulan data pada penelitian ini yaitu melalui kuesioner yang disebarkan kepada responden yang terdiri dari Direktur Perusahaan, General Manager, Project Manager, Site Manager, Site Engineer, Pelaksana, dan Estimator pada perusahaan konstruksi di Surabaya dengan jumlah 75 responden. Metode penelitian menggunakan pendekatan kuantitatif dengan analisis Partial Least Square (PLS) melalui software SmartPLS versi 4.0. Hasil analisis data menunjukkan bahwa faktor pengaruh terhadap implementasi ISO 9001:2015 sebesar 8,7%, yang berarti sebagian besar variasi dipengaruhi oleh faktor lain di luar model. Faktor pengaruh dominan yang memengaruhi implementasi ISO 9001:2015 adalah kontrol pimpinan puncak dan pemenuhan sumber daya berkualitas (X2.2) dengan bobot sebesar 0,913, khususnya melalui komitmen manajemen dalam pengawasan, penempatan tenaga kerja sesuai keahlian, pelatihan berkelanjutan, serta pemberdayaan karyawan. Hambatan utama dalam implementasi adalah hasil akhir proyek yang tidak memenuhi target waktu dan biaya (Z6.3) dengan bobot sebesar 0,965, yang mencerminkan lemahnya mekanisme pengendalian jadwal dan anggaran serta kurang optimalnya tindak lanjut evaluasi proyek.

Actions (login required)

View Item