Rastafael, Yoel (2025) Pengaruh Penerapan E-Goverment dan Partisipasi Masyarakat Dalam Meningkatkan Responsivitas Pemerintah Melalui Akuntabilitas Sektor Publik : Studi Kasus UPT PDD Samsat Krian. Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.
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Abstract
Pengaruh E-Government dan Partisipasi Masyarakat terhadap Responsivitas Pemerintah dengan Akuntabilitas Sektor Publik sebagai variabel mediasi pada UPT PPD Samsat Krian. Pendekatan kuantitatif digunakan melalui analisis SmartPLS untuk menguji hubungan langsung maupun tidak langsung antarvariabel. Hasil penelitian menunjukkan bahwa baik E-Government maupun Partisipasi Masyarakat berpengaruh positif dan signifikan terhadap Responsivitas Pemerintah. Namun, EGovernment tidak berpengaruh signifikan terhadap Akuntabilitas Sektor Publik, sedangkan Partisipasi Masyarakat dan Responsivitas Pemerintah memiliki pengaruh positif terhadap akuntabilitas, yang menegaskan pentingnya keterlibatan publik dan kualitas respons layanan dalam membentuk pertanggungjawaban pemerintah. Hasil uji mediasi menunjukkan bahwa Akuntabilitas Sektor Publik mampu memediasi sebagian pengaruh E-Government maupun Partisipasi Masyarakat terhadap Responsivitas Pemerintah. Temuan tersebut menegaskan bahwa digitalisasi pelayanan tidak cukup hanya dengan menyediakan sistem berbasis teknologi, tetapi harus didukung oleh akuntabilitas yang kuat agar mampu meningkatkan kepercayaan dan kepuasan masyarakat. Penelitian ini memberikan kontribusi praktis bagi UPT PPD Samsat Krian untuk memperkuat penerapan E-Government, meningkatkan mekanisme partisipasi masyarakat, serta membangun sistem akuntabilitas yang lebih transparan dan responsif.
| Item Type: | Thesis (Undergraduate) |
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| Uncontrolled Keywords: | E-Government, Partisipasi Masyarakat, Responsivitas Pemerintah, Akuntabilitas Sektor Publik |
| Subjects: | H Social Sciences > HF Commerce > HF5601 Accounting |
| Divisions: | Fakultas Ekonomi dan Bisnis > Program Studi Ekonomi Akuntansi |
| Depositing User: | 1222200103 Yoel Rastafael |
| Date Deposited: | 08 Jul 2026 07:47 |
| Last Modified: | 09 Jul 2026 01:43 |
| URI: | http://repository.untag-sby.ac.id/id/eprint/44995 |
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