Hani`, Ummu (2022) Hubungan Antara Emotional Labor dan Workplace Spirituality dengan Burnout pada Karyawan PT. X. (Relationship between Emotional Labor and Workplace Spirituality and Burnout in Employees of PT. X). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.
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Abstract
Burnout adalah sindrom psikologis yang terjadi akibat adanya kelelahan emosional, depersonalisasi dan penurunan pencapaian pribadi yang terjadi di antara individu yang bekerja dengan orang lain dalam kapasitas tertentu. Penerapan emotional labor dan workplace spirituality pada karyawan PT. X berdasarkan hasil uji analisis regresi berganda menunjukkan nilai Rsquare 0.345 yang artinya emotional labor dan workplace spirituality memberikan sumbangan efektif sebesar 34,5% terhadap burnout. Desain penelitian yang digunakan dalam penelitian ini yaitu pendekatan kuantitatif dengan jenis desain penelitiannya adalah korelasional. Penentuan sampel penelitian ini menggunakan metode simple random sampling dengan jumlah partisipan yang sebanyak 100 karyawan di salah satu PT. X Kota Surabaya. Hasil penelitian ini menunjukkan bahwa terdapat hubungan yang sangat signifikan antara emotional labor dan workplace spirituality dengan burnout dengan nilai signifikansi sebesar p = 0.000 (p < 0.01) dan F hitung 25.512. Kata Kunci : Burnout, Emotional Labor, Workplace Spirituality, Karyawan, Kelelahan Emosi
| Item Type: | Thesis (Undergraduate) |
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| Uncontrolled Keywords: | Burnout, Emotional Labor, Workplace Spirituality, Karyawan, Kelelahan Emosi |
| Subjects: | B Philosophy. Psychology. Religion > BF Psychology |
| Divisions: | Fakultas Psikologi > Program Studi Psikologi |
| Depositing User: | 1511800195 Ummu Hani` |
| Date Deposited: | 03 Mar 2023 02:10 |
| Last Modified: | 03 Mar 2023 02:10 |
| URI: | http://repository.untag-sby.ac.id/id/eprint/21016 |
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