Items where Author is "Wibisono, Otto"

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Thesis

Wibisono, Otto (2021) Analisis Pengaruh Kualitas Layanan, Penanganan Keluhan, dan Kepercayaan terhadap Loyalitas Nasabah dengan Kepuasan Nasabah sebagai Variabel Intervening pada PT. Bank Mayapada Internasional, Tbk Cabang Kapas Krampung Surabaya. Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.

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