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Syihab, Dwiki Ammar (2023) Pengaruh Kompetensi, Disiplin Kerja dan Beban Kerja terhadap Kinerja Karyawan Dinas Pemadam Kebakaran & Penyelamatan Rayon Surabaya II. (The Influence of Competency, Work Discipline and Workload on the Performance of Surabaya Rayon II Fire & Rescue Service Employees.). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.