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Septikasari, Revi Dwi (2023) Analisis Kualitas Pelayanan Perizinan Berdasarkan Survei Kepuasan Masyarakat Pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Sidoarjo Provinsi Jawa Timur. (Analysis The Quality Of Licensing Service Based On Community Satisfaction Surveys At The Investment Service And One Stop Service In Sidoarjo Regency East Java Province). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.