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Putra, Fandi Pratama (2025) Pengaruh Customer Engagement, Customer Experience dan Brand Love Terhadap Behavioral Intention Pada User E-Commerce : Peran Trust Sebagai Variabel Moderasi. (The Influence of Customer Engagement, Customer Experience, and Brand Love on Behavioral Intention in E-Commerce Users: The Role of Trust as a Moderating Variable). Masters thesis, Universitas 17 Agustus 1945 Surabaya.