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Nuraeni, Ari (2022) Pengaruh Online Customer Review, E-WOM, dan Brand Image terhadap Keputusan Pembelian pada Marketplace Shopee di Surabaya (The Influence of Online Customer Reviews, E-WOM, and Brand Image on Purchase Decisions on the Shopee Marketplace in Surabaya). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.