Items where Author is "Mirda, Rizyana"

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Thesis

Mirda, Rizyana (2020) Pengaruh Kualitas Layanan E-Banking, Manajemen Hubungan Pelanggan, dan Kualitas Pengalaman terhadap Kepercayaan, Kepuasan, dan Loyalitas Pelanggan pada Bank Pembangunan Daerah Jawa Timur, Tbk. Doctoral thesis, Universitas 17 Agustus 1945 Surabaya.

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