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Lesmana, Ceta Indra (2022) Pengaruh Merek Perusahaan, Islamic Corporate Social Responsibility (ICSR), Program Etik, Terhadap Loyalitas Nasabah Melalui Reputasi Perusahaan Dan Pengalaman Nasabah (Studi Pada Nasabah Bank Syariah Indonesia Di Jawa Timur). (The Effect of Company Brand, Islamic Corporate Social Responsibility (ICSR), Ethics Program, on Customer Loyalty Through Corporate Reputation and Customer Experience (Study on Indonesian Sharia Bank Customers in East Java)). Doctoral thesis, Universitas 17 Agustus 1945 Surabaya.
