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Febriantono, Muhamad Eric (2024) Pengaruh Online Customer Review dan Online Customer Rating Terhadap Keputusan Pembelian Produk Handphone di E-Commerce Shopee (Studi Pada Masyarakat Wilayah Surabaya). (The Influence of Online Customer Reviews and Online Customer Rating on Mobile Phone Product Purchase Decisions in Shopee E-Commerce (Study on the Community of Surabaya Region)). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.