Items where Author is "Arzyanto, Fitras Budi"

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Thesis

Arzyanto, Fitras Budi (2025) Strategi Manajemen Krisis Humas Hotel Gunawangsa Merr Surabaya dalam Menghadapi Review Buruk Customer melalui Platform Media Digital. (Crisis Management Strategy of Gunawangsa Merr Surabaya Hotel PR in Dealing with Negative Customer Reviews through Digital Media Platforms). Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.

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