Readiness For Digital Change Ditinjau Dari Organizational Identification dan Quality of Work-Life Melalui Adaptabilitas Sebagai Mediator Pada Generasi X. (Relationship of External Work Locus of Control and Workplace Anxiety in Financial Sector Employees with Job Insecurity as a Mediator).

Syaharani, Salsabila Ratu Kencana (2025) Readiness For Digital Change Ditinjau Dari Organizational Identification dan Quality of Work-Life Melalui Adaptabilitas Sebagai Mediator Pada Generasi X. (Relationship of External Work Locus of Control and Workplace Anxiety in Financial Sector Employees with Job Insecurity as a Mediator). Masters thesis, Universitas 17 Agustus 1945 Surabaya.

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Abstract

The readiness for change demonstrated by Generation X employees remains at a moderate-to-low level. This condition leads employees to experience anxiety and even stress during periods of change. It necessitates strong adaptive capabilities to sustain their employment. Moreover, cognitive and affective assessments of employees need to be examined to understand the dynamics of openness they may display. This study aims to examine the mediating role of adaptability in the relationship between quality of work life and organizational identification on readiness for change. The research involved 437 Generation X employees in the Gerbangkertosusila area, a region in East Java, Indonesia, who have been working for more than one year. Path analysis techniques were employed to evaluate the mediating role of adaptability on readiness for change. The results indicate that adaptability fully mediates the relationship between quality of work life and readiness for change but is not significant in the pathway between organizational identification and readiness for change. Partially, all three independent variables significantly influence readiness for change. Internal factors play a crucial role in Generation X employees’ readiness for change; however, attention must also be paid to external factors. Further implications are elaborated upon in the discussion.

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