Perlindungan Hukum terhadap Konsumen di Bidang Pelayanan Medis berdasarkan Kitab Undang- Undang Hukum Perdata

Uma, Febriyanti (2022) Perlindungan Hukum terhadap Konsumen di Bidang Pelayanan Medis berdasarkan Kitab Undang- Undang Hukum Perdata. Undergraduate thesis, Universitas 17 Agustus 1945 Surabaya.

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Abstract

Pada era globalisasi ini dengan kemajuan teknologi dan ilmu pengetahuan yang sangat pesat begitu juga penerapannya yang berpengaruh pada kemajuan pelayanan kesehatan.Masyarakat menginginkan agar tenaga kesehatan memberikan pelayanan kesehatan yang lebih baik. Tenaga Kesehatan yang diberikan kepercayaan penuh oleh pasien, haruslah memperhatikan baik buruknya tindakan dan selalu berhati-hati di dalam melaksanakan tindakan medis, dengan tujuan agar perlindungan terhadap pasien dapat terealisasikan. Dari tindakan medis tersebut tidak menutup kemungkinan terjadi suatu kesalahan ataupun kelalaian. Kesalahan ataupun kelalaian yang dilakukan tenaga kesehatan dalam melaksanakan tugas profesinya dapat berakibat fatal baik terhadap badan maupun jiwa dari pasiennya, dan hal ini tentu saja sangat merugikan bagi pihak pasien. Adanya kerugian tersebut, mendorong suatu pertanggungjawaban dari pihak yang merugikan pasien (tenaga kesehatan/petugas medis) sebagai suatu bentuk perlindungan terhadap pasien sebagai konsumen di bidang pelayanan medis. Menggunakan penelitian normatif serta metode pendekatan perundang- undangan dan konsep yang di dukung preskriptif. Kasus- kasus yang muncul serta gugatan dari pihak pasien sebagai konsumen merupakan indikasi bahwa kesadaran hukum masyarakat semakin meningkat. Semakin sadar masyarakat akan aturan hukum, semakin mengetahui mereka akan hak dan kewajibannya dan semakin luas pula suara-suara yang menuntut agar hukum memainkan peranannya di bidang kesehatan.

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